Boirig Clear/ Smoke Glass Cord Pendant
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Pairs well with
30-day Return Window
2-Year Warranty
Free Shipping For All Orders
Boirig Clear/ Smoke Glass Cord Pendant
Product details
DIMENSIONS
DETAILS
CUSTOMIZATION
• All lamps color size can be customized. For more information, please view our "customization".
• If you have any questions or did not find the exact product that you are looking for, please feel free to contact us at info@lampthe.com.
FAQs
Please read our FAQs page to find out more.
Do you replace parts damaged during shipping free of charge?
We provide complimentary replacement parts for verified shipping or manufacturing defects upon submission of documented evidence demonstrating product fault. For more details, you can read our Returns & Refunds Policy here.
How can I get trade discount?
Qualified design professionals, builders, and distributors may apply for enrollment in our Trade Partner Program. Upon verification of professional credentials, approved members gain access to exclusive commercial benefits including:
- Preferred Pricing Structures
- Complimentary Material Samples & Color Swatches
- Custom Design Services (No Fees)
- Technical Documentation & CAD Resources
- Extended Product Warranty (36 Months)
- Enhanced Return Policy (60-Day Window)
Enrollment Process:
Submit verification documents via:
Email: info@lampthe.com
Tel: +852 4743 1895
For more details, you can read our Trade Program here.
Can I get a full refund because of quality issues?
Customers may request a full refund or product replacement in cases of verified quality defects. To process such requests, photographic evidence documenting the product deficiency must be submitted for evaluation.
Upon confirmation of a legitimate quality issue, we offer the following resolution options:
- Product Replacement: We will dispatch an equivalent replacement item at no additional cost
- Full Refund: The original purchase amount will be reimbursed if preferred
All resolutions are contingent upon:
- Timely notification of the quality concern
- Provision of clear supporting documentation
- Return of the original product (when applicable)
You can read our detailed Returns & Refunds Policy here.
How long does it take to get shipping information?
A: Following order confirmation, products undergo goods manufacture, comprehensive quality inspection and packaging at our manufacturing facility prior to transfer to our logistics partners.
Usually it will take 7-11 business days after order placed to send the shipping information to our customers.
For more details, you can read our Shipping Policy here.
Are bronze and black the same color?
Bronze and black differ in color. For pure black, please confirm with our customer service due to variations in the production process.